Privacy Policy

Privacy Policy

At EPIC Gold Exchange, safeguarding your privacy and personal data is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make transactions on our website.

Our platform provides services related to virtual game items, currency, and accounts for games such as World of Warcraft, New World, Lost Ark, and other online games.

Information We Collect

When you interact with our website or services, we may collect the following information:

• Personal Identification Information: Full name, email address, Discord ID, or other contact information.
• Transaction Data: Order history, services purchased, and payment confirmations. We do not store full payment card details or private cryptocurrency wallet keys.
• Communication Data: Messages, support requests, or inquiries sent via Discord, Live Chat, or email.

How We Use Your Information

Your information may be used for the following purposes:

• Processing and completing orders.
• Providing customer support and communication regarding transactions.
• Preventing fraud, abuse, or unauthorized activities.
• Improving our website services and user experience.
• Complying with applicable legal obligations.

How We Share Your Information

EPIC Gold Exchange does not sell, trade, or rent users’ personal information. However, limited data may be shared with trusted third parties when necessary:

• Payment Providers: Secure payment processing may involve providers such as NOWPayments or Lemon Squeezy.
• Service Providers: Website hosting, analytics tools, or live chat services operating under confidentiality agreements.
• Legal Authorities: When required by law, legal process, or fraud investigation.

Data Storage and Security

We implement appropriate security measures including encryption, secure servers, and restricted access to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Third-Party Links

Our website may contain links to third-party websites such as Discord or payment gateways. We are not responsible for the privacy practices or policies of those external websites.

Cookie Policy

We use cookies and similar technologies to enhance user experience, analyze site traffic, and remember user preferences. By continuing to use our website, you consent to our use of cookies.

Users may disable cookies at any time through their browser settings.

Privacy Policy Updates

EPIC Gold Exchange reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page and will take effect immediately upon publication.

Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

Email: info@epicgoldexchange.com
Website: epicgoldexchange.com