Refund Policy

Due to the digital nature of our products and services, refunds are generally not available once delivery has been completed. However, we may review refund requests under certain circumstances.

Refund Eligibility

Refunds may be considered if:

• The order has not been delivered.
• Delivery exceeds 24 hours without explanation.
• The order cannot be fulfilled due to a technical issue on our side.

Dispute Resolution

If you experience any issues, please contact our support team before initiating a dispute. We are committed to resolving concerns quickly and fairly.

Chargebacks

Chargebacks that are found to be invalid or abusive may result in temporary account restrictions while the case is reviewed.

Contact

For refund inquiries, please contact: info@epicgoldexchange.com